Emotional Intelligence
What is it? How can we use it? Find out more…
Interview Skills
While an interview rarely lasts longer than an hour, its consequences may last for years. Find out more…
Listening Skills
Effective 360 degree listening and questioning skills can remove communication barriers and increase your bottom-line results. Find out more…
Listening Skills For The Interviewer
There is no situation where active listening plays a more critical role than in the interview. Find out more…
Managing Change
Change – it’s a constant in today’s world and managing it effectively has become one of the most critical issues facing business, and a vital ingredient for sustainability. Find out more…
Planning – ‘Developing A Game Plan’
Whether it is the start of a new financial year, or a new calendar year, there is something about a ‘new beginning’ that makes us sit back and take stock, revisit our goals and make resolutions. A game plan is an effective tool for achieving those well-meaning resolutions. Find out more…
Disc Profiling and its Benefits
Taking the mystery out of workplace behaviours. Find out more…
Recruiting Pitfalls
Whether you are replacing a position, creating a new role, hiring internally or externally, recruitment is an expensive exercise and getting it wrong can impact heavily on a business. Find out more…
Retaining Talent
In a decade where companies have channeled vast sums of money and resources towards creating a customer service focus, an internal battle is still being fought to retain those talented staff members responsible for making profits grow. Find out more…
